Privacy policy
At DH Airsoft Machining, accessible from dhairsoftmachining.com, we highly value your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services, in strict compliance with the General Data Protection Regulation (GDPR).
As an independent workshop, we follow the principle of data minimization: we only collect and store the absolute minimum information required to process your orders, issue invoices, and comply with the law. We do not sell your data or share it with third-party advertising networks.
1. Personal Information We Collect
To fulfill your orders, we only collect the following categories of information:
Contact Details: Your name, shipping address, billing address, phone number, and email address.
Financial Information: Payment card details and transaction confirmations. This data is processed securely through our payment gateways (Shopify Payments / PayPal). We do not store your full credit card numbers on our servers.
Transaction Information: Details about the specific products you purchase from our store.
Device and Usage Information: Technical logs automatically collected by Shopify (such as IP address, browser type, and cookies) necessary to keep the store functional and secure.
2. How We Use Your Personal Information
We use your personal data strictly for the following purposes:
Fulfilling our Contract: To manage your orders, process payments, arrange shipping through our carriers, issue invoices, and handle any potential returns or support requests.
Security and Fraud Prevention: To detect, investigate, or prevent fraudulent or illegal activities, ensuring a safe checkout experience.
Email Marketing (Optional): Only if you have given us your explicit consent (e.g., by checking a box at checkout or subscribing to a newsletter), we may send you occasional update emails. You can opt out at any time via the unsubscribe link.
Legal Obligations: To comply with applicable tax, accounting, and commercial laws (such as mandatory financial record-keeping).
3. How We Share Personal Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is only shared with essential service providers necessary to run our shop and deliver your products:
Shopify: Our e-commerce platform host.
Payment Gateways: To securely process your credit card or PayPal payments.
Shipping and Delivery Carriers: To print shipping labels and deliver your packages to your address.
Legal Authorities: Only if strictly required by law, court orders, or to respond to valid legal processes.
4. Data Retention
We do not store your information indefinitely. We retain your personal data only for as long as necessary to process your purchase and manage delivery.
Once the order is complete, your data will be securely archived and locked to comply with mandatory Spanish and European commercial and tax regulations (which require us to keep financial records and invoices for up to 4 to 6 years). After this legal period expires, your data will be permanently and securely deleted.
5. Your Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal information:
Right of Access: The right to request a copy of the personal data we hold about you.
Right to Rectification: The right to request that we correct any inaccurate information.
Right to Erasure (Right to be Forgotten): The right to request that we delete your personal data, subject to legal record-keeping obligations.
Right to Restrict or Object to Processing: The right to limit how we use your data.
Right to Withdraw Consent: If you signed up for emails, you can withdraw your consent at any time.
6. Contact & Data Controller
For the purposes of applicable data protection laws, the legal Data Controller of this website is the individual operating the commercial brand DH Airsoft Machining.
If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us directly:
Data Controller: Pablo Vila Ferrero
Tax ID / DNI: ES71672334X
Brand / Website: DH Airsoft Machining (dhairsoftmachining.com)
Contact Email: contact@dhairsoftmachining.com